Sunday, September 11, 2011

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Public Relations Manager - Symantec Corporation - Mumbai

Designation - Public Relations Manager

Experience - 7-9 yrs

Location - Mumbai

Job Description

The role of the Consumer PR team is to educate consumers on cyber crime, raise brand awareness and increase Nortons share of voice by conceptualizing and implementing creative media and end-consumer campaigns.

Desired Candidate Profile

- 7-9 years Public Relations experience - agency and in-house.
I- ndustry/product/customer segment knowledge or interest.
(more interested in customer segment experience with a desire to take on a tech challenge)
- Knowledge and experience across the marketing mix including experience with a few of the following: celebrity marketing, TV integration, sports marketing, cause marketing, web marketing, PR campaigns, product marketing, event marketing, social media programs.
- Collaborate cross functionally
- Should be able to scale up to support the Indian sub continent – Bangladesh, Sri Lanka and Nepal as and when needed
- Strong written and verbal communications skills – English, Hindi and preferably a regional language.
- Full command of public relations concepts as well as previous experience in the strategy and execution of PR activities.
- Media relations skills extend to full spectrum and media (including business, trade and broadcast). Social media experience will be added advantage,
- Strength in management of outside resources.
- Budget management skills and ability to work with multiple agencies.
- Strong ability to work independently, multi-task and prioritize responsibilities.
- A self-starter with proven ability work with various levels of an organization.
- Has the ability to fully understand business issues and manage high impact and critical communications situations.
- Results-oriented, with ability to develop and manage measurement metrics.

If your profile matches with the above job description, please send your updated CV to aruna_nair@symantec.com with the following information;

Current Salary :
Expected Salary:
Notice Period:
Willingness to relocate to MUMBAI

Internal Communications Manager - 24/7 Customer - Bangalore

Designation - Internal Communications Manager

Experience - 3-5 yrs

Location - Bangalore

Job Description -

  • Managing and continuously enhancing new and existing communications processes and delivery channels, including the company intranet, town hall meetings, leadership meetings, and other company-wide events and forums.
  • Developing a strategic internal communications;
  • Designing and developing processes and content for all types of internal communications;
  • Working with AVP Branding and Heads of Programs to develop consistent communication about the organisation;
  • Working closely with the Human Resources Department to ensure optimal communication regarding policies, staff changes, and change management;
  • Working closely with IT to develop an optimal intranet platform, ensuring efficient organisation of information;
  • Writing content for newsletters, articles, key messages, internal announcements and policies;
  • Supporting change communications;
  • Developing new and innovative channels for internal communications, including a newsletter and internal events;
  • Working with AVP Branding to develop internal communication training on key messages and communication skills. 
Desired Candidate Profile


  • Degree in communications, marketing or English with an expertise in communications practices;
  • Proven experience (3-5 years) in an internal communications role, including in-depth knowledge of various communication channels;
  • Experience with innovative channels, social media and ways of communicating internally;
  • Strong writing and presenting skills;
  • Excellent written and oral communication skills;
  • Experience and expertise in working with intranet platforms, both for content and architecture;
  • Experience in working with and writing for online communication channels, such as HTML newsletters, web and intranet sites;
  • Some branding/marketing experience preferred.
Embassy Golf Links Business Park
Off Intermediate Ring Road
Bangalore -560071
India. Tel: +91-80-30582470 / 39890247
Mail your resumes in word format to careers@247customer.com  and mention the name of the city (Bangalore) in the subject line.

Senior Marketing Communications Manager - Microsoft - Hyderabad

Designation - Senior Marketing Communications Manager

Experience - 8-10 yrs

Location - Hyderabad

Job Description

The Marketing Communications Manager is responsible for co-creating MSIT India's overall communications strategy. This includes defining MSIT India's narrative, value proposition and image agenda for both external & internal audiences. This role requires a senior communications leader with 10 plus years of communication experience, preferably, in both internal and external communications.


Internally, this manager has day-to-day responsibility for all communication to the organization. Responsibilities will include execution of marquee events for MSIT India (i.e. All Hands, Executive visits, Annual event, Annual Holiday party, etc.). This part of the role will require a strict attention to detail and strong event planning skills.


Externally, the manager will drive a multi-year strategy to communicate more effectively and consistently to external stakeholders (i.e. recruiting candidates, recruiting college campuses, and partners). This will involve using a balance of existing and new communication vehicles (e.g. social media). This part of the role will require excellent collaboration skills in order to achieve the business objective while balancing an internal and external perspective.


Internal Communications:

Partner with MSIT's global communications team in Redmond to deliver consistent employee experiences and messages across MSIT teams in India

Own the creation and maintenance of a 12-18 month rolling communications plan (in sync with MSIT Redmond plan)

Oversee internal communications activities across MSIT India (e.g. MSIT All Hands meetings, Giving Campaign, Annual holiday party)

Rally participation in activities and initiatives across Microsoft India

Partner with Microsoft India communications team and the on-campus internal communications from other Indian business units to

- drive a communications agenda against Microsoft India priorities

- ensure MSIT is adequately represented in the Microsoft India communication platforms

Partner with the MSIT India HR team to energize and motivate the employees

Oversee the communication budget for MSIT India


Executive Communications:

Maintain and update key messages through regular meetings with senior management team

Ensure that the communications strategy is clear and visible to all stakeholders and effectively highlight progress toward key goals or identify significant problems and risks

Manage the content and schedule for visiting executives to India

Partner with the Microsoft India comms team and the Enterprise Marketing group at SMSG to arrange 'meet and greet' sessions with Indian CIOs, organize CIO roundtables, organize CIO summits, tell the MSIT 'First & Best' stories, etc.



External Communications

Create/refine MSIT image agenda (or partner with existing teams that are doing this)

Work with the MSIT Marketing Communications team to ensure appropriate integration and alignment with the overall communication pillars

Act as a point-person for crisis management, engaging with MS Corp communications teams

Evangelize MSIT communications strategy and road map through multiple levels of management and ensure that the efforts are aligned to the overall communication strategy

Supervise marketing collateral production and keep message consistency across the marketing platform

Liaise with Microsoft PR in India & Redmond to ensure a consistent voice for Microsoft

Maintain publicity on a regular basis via media activities and annual events around key image pillars

Contribute to the storytelling around Microsoft India as the best employer and workplace

Partner with the Microsoft India communications team to contribute to domestic image agenda.

Leverage digital media for creative communications approaches

Partner with Corporate Affairs rep at LCA to liaise with industry bodies like FICCI, NASSCOM, ITsAP, etc. to build brand and build customer relationships

Work with the teams across MSIT to deliver great EBCs, ensuring they map to a broader customer engagement strategy and have the most compelling, up to date and on message content for delivery


Reporting:

This position will report into the Managing Director of MSIT India

This position is an individual contributor

Suitable candidates can share their updated resume jasmitk@microsoft.com