Internal Communications Manager - 24/7 Customer - Bangalore

Designation - Internal Communications Manager

Experience - 3-5 yrs

Location - Bangalore

Job Description -

• Managing and continuously enhancing new and existing communications processes and delivery channels, including the company intranet, town hall meetings, leadership meetings, and other company-wide events and forums.
• Developing a strategic internal communications;
• Designing and developing processes and content for all types of internal communications;
• Working with AVP Branding and Heads of Programs to develop consistent communication about the organisation;
• Working closely with the Human Resources Department to ensure optimal communication regarding policies, staff changes, and change management;
• Working closely with IT to develop an optimal intranet platform, ensuring efficient organisation of information;
• Writing content for newsletters, articles, key messages, internal announcements and policies;
• Supporting change communications;
• Developing new and innovative channels for internal communications, including a newsletter and internal events;
• Working with AVP Branding to develop internal communication training on key messages and communication skills. 

Desired Candidate Profile

• Degree in communications, marketing or English with an expertise in communications practices;
• Proven experience (3-5 years) in an internal communications role, including in-depth knowledge of various communication channels;
• Experience with innovative channels, social media and ways of communicating internally;
• Strong writing and presenting skills;
• Excellent written and oral communication skills;
• Experience and expertise in working with intranet platforms, both for content and architecture;
• Experience in working with and writing for online communication channels, such as HTML newsletters, web and intranet sites;
• Some branding/marketing experience preferred.

Embassy Golf Links Business Park
Off Intermediate Ring Road
Bangalore -560071
India. Tel: +91-80-30582470 / 39890247
Mail your resumes in word format to careers@247customer.com  and mention the name of the city (Bangalore) in the subject line.