Location: Mumbai
Experience: 7-11yrs
Job Description:
Role:
• Responsible for customer delivery and customer service from the warehouse.
• Manage and Improve Distribution efficiency through initiatives like FRD, Transit time improvement etc.
• Ensure compliance with WSS (Wholesale Stockist) policies along with sales team (Selection, appointment & discontinuation etc.).
• Manage the WSS Service Cell and WSS Portal related queries
• Bring in customer orientation at all levels and collaborate extensively with sales through structured interactions to drive Customer Satisfaction
Scope:
• Customer Service (Managing the WSS Service Cell/Portal and resolving issues /queries)
• Ensuring Compliance to WSS POLICIES
• Ensuring Visibility to WSS of stock availability
• Drive Improvement initiatives like Order Management process through ‘Centralized Order Management Cell”
• Driving initiatives like FRD and improving Compliance
Suitable candidates can submit their updated resume to ravikumar.jaggi@pidilite.co.in
• Responsible for customer delivery and customer service from the warehouse.
• Manage and Improve Distribution efficiency through initiatives like FRD, Transit time improvement etc.
• Ensure compliance with WSS (Wholesale Stockist) policies along with sales team (Selection, appointment & discontinuation etc.).
• Manage the WSS Service Cell and WSS Portal related queries
• Bring in customer orientation at all levels and collaborate extensively with sales through structured interactions to drive Customer Satisfaction
Scope:
• Customer Service (Managing the WSS Service Cell/Portal and resolving issues /queries)
• Ensuring Compliance to WSS POLICIES
• Ensuring Visibility to WSS of stock availability
• Drive Improvement initiatives like Order Management process through ‘Centralized Order Management Cell”
• Driving initiatives like FRD and improving Compliance
Suitable candidates can submit their updated resume to ravikumar.jaggi@pidilite.co.in
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